โ€œSo what do you actually DO?โ€ ๐Ÿ˜ฌ

Hey Reader,

You know what you do. You're exceptional at it.

But you can't quite crack the language for it.

Every time you try to explain your work, it comes out as ๐Ÿคฎ๐Ÿคฎ๐Ÿคฎ.

Here's what makes that particular problem so maddening: you can't be referred if people can't describe what you do when you're not in the room.

And most experts have no idea how many referrals are dying in translation right now.

Welcome back to Expert Problems โ€” where I pull back the curtain on the real conversations happening inside the Expert Up Club, so you stop white-knuckling your expert business alone

Problem: Nailing the Elevator Pitch Before Reconnecting with Your Network
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A member was getting ready to network. Reconnect with past clients, reach back out to colleagues, and put herself back in front of people who could refer her or hire her.
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But she couldn't explain her own work. And if she couldn't land it in those conversations, they were a waste of time. Hers and theirs.
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What would most people do?
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They'd sit with it. Overthink it. Try out 17 different versions of their elevator pitch on unsuspecting networking calls, watch eyes glaze over, and go back to the drawing board.
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Meanwhile, the connection calls keep happening.
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The stumbles keep happening. And every botched attempt to explain what they do is a referral that doesn't materialize, an opportunity that slips away.

Instead, she brought it to the Clubโ€™s hot seat call.

This room of extremely smart business owners, with an average of 9 years of experience, started asking questions

  • What's going on with your clients right before they find you?
  • What do they think their problem is โ€” versus what it actually is?
  • Who do they think they need to hire, even though you know the work needs to be more foundational?

She knew the answers because she had done the messaging sprints

This is where the magic of the messaging sprints meets the magic of having a smart person read outside the jar, to see what you can't see.

Instead of struggling for weeks, she was able to nail the positioning in 15-minutes.

The chefโ€™s kiss was when another member said:

"I could imagine referring you to a client I'm working with right now, once she's ready."

A specific client. A specific handoff she could already picture.

That's what referable looks like. Someone else finds the words for you, and suddenly doors open that you didn't even know were closed.

This is what happens inside the Expert Up Club.โ€‹

And right now, tours are open โ€” with something extra for anyone who books before May 21st.

๐ŸŽ Join before May 30th and get: The Triage Session
(a $500 value, included this week only)
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One hour, just the two of us.
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You bring the asset that's been bugging you โ€” the sales page that gets traffic but not clients, the homepage, the LinkedIn bio, or something else.

We dig into exactly what it's missing, what it should be saying instead, and you leave with the words to fix it.
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Tours reopen in June, but this bonus wonโ€™t be back.
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โ€‹Book your private tour โ†’โ€‹

If your elevator pitch sounds a little too much like word salad and you just can't get it to land the way it should, imagine having a hive mind of experienced business owners who've been in business an average of nine years, plus my expertise in positioning, working on it with you.

In less than a month, you could be the one walking away from a hot seat with the words that finally make people say, "I know exactly who to send to you."

But only if you book a private tour.โ€‹

Yours in rebellion,
Michelle

P.S. May 21st is the last day to book your tour and lock in the Triage Session. One hour to fix the asset that's been quietly costing you referrals. Grab your spot here.โ€‹


What's Up?

Second Week of May 2026

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What I'm Working On

Duped is BACK!

This time, we are diving into why we trust influencers over experts and the cult of Amanda Frances (of Real Housewives fame) and the worship of wealth.
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Guess which episode was mine? LOL

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What I'm Excited About

We had the best guest expert session with Devin Lee.
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She shared how to make coffee chats lead somewhere. The key to success is not what you think.
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It's for Club members only...but you can join us now and check it out.

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What I'm Loving

We saw Cabaret on the big screen this past week.

And the end of it is hard, here's why.โ€‹
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(Also, is Sally Bowles the original manic pixie dream girl?)

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Was this newsletter forwarded to you? Sign up for Make Marketing Suck Less: https://drmichellemazur.com/newsletter

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Dr. Michelle Mazur

Message Strategist & Founder of The Expert Up Club

โ€‹YouTube / 3 Word Rebellion Bookโ€‹

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Make Marketing Suck Less

Marketing strategies for solo business owners who sell outside the online business bubble. Messaging and marketing for consultants, service providers, and experts whose clients live in the real worldโ€”where funnels don't work and referrals matter more than reels.